Lead the team. Own the execution. Deliver what matters.

If you’ve built or run benefits compliance operations—and you’re ready to own outcomes, lead a team, and scale a service—this is your role.

At Decisely, Compliance Services is not a back-office function. It’s a client-facing, revenue-generating service line that helps businesses navigate ACA, ERISA, and benefits compliance with confidence.

We’re looking for a leader who can bring structure, accountability, and execution discipline to a fast-growing, high-impact function.

WHAT YOU'LL DO:

Lead & Develop the Team

• Manage and coach a team of Compliance Consultants
• Set clear expectations, drive accountability, and elevate performance
• Build a team that delivers consistently and confidently

Own Daily Execution

• Run operations: workflows, queues, SLAs, and priorities
• Ensure work is accurate, on time, and scalable
• Step in when needed—this is a hands-on leadership role

Deliver Client-Facing Compliance

• Serve as a senior point of contact for complex compliance matters
• Support delivery of:
  • ACA tracking & 1094/1095 filings
  • Form 5500, ERISA documentation, PCORI
  • ICHRA-related compliance support
• Translate regulations into clear, actionable guidance for clients

Strengthen & Scale the Function

• Identify gaps, risks, and inefficiencies
• Improve workflows and build repeatable processes
• Support growth of a $1M+ compliance services business

WHAT SUCCESS LOOKS LIKE:

• Work is delivered accurately, on time, and at scale
• The team operates with ownership and accountability
• Escalations are resolved quickly and confidently
• Processes become more efficient and less reactive
• Clients trust Decisely as a true compliance partner

WHAT YOU BRING:

• Experience inemployee benefits, ACA reporting, or compliance services
• Strong working knowledge of:
  • ACA (1094/1095)
  • ERISA / Form 5500 (preferred)
• Experience leading a team or owning operational outcomes
• Ability to manage high-volume, deadline-driven work
• Confidence in client-facing situations and escalations

You don’t need to be a lawyer, BUT you do need to be someone who can own execution and lead outcomes.

WHY THIS ROLE IS DIFFERENT:

• You’re not inheriting a perfect system—you’re helping build and refine it
• You’re not just managing—you’re owning a function
• You’ll operate at the intersection of:
  • compliance
  • client delivery
  • operations
• You’ll have visibility into a high-growth, revenue-generating business line

WHY DECISELY?

We’re building a company where:

• execution matters
• ownership is expected
• and great people do meaningful work

We move fast, solve real problems, and invest in people who want to make an impact.

REQUIRED QUALIFICATIONS:

4–7+ years of experience in:

•   Employee benefits administration, ACA compliance, or related regulated environments
•   OR operations / service delivery roles within insurtech, TPA, broker, or HR tech organizations

Working knowledge of:

• ACA compliance and reporting (Forms 1094/1095)
• Benefits compliance frameworks (ERISA, Form 5500 preferred)

• Prior experience leading a team or owning operational execution

Experience managing:

• high-volume, deadline-driven workflows
• service levels, SLAs, and quality standards

Strong ability to:

• prioritize work and manage competing demands
• identify and resolve issues proactively

Confident communicator with ability to:

• support client conversations
• handle escalations professionally

FINAL THOUGHT:

If you’re someone who:

• brings order to complexity
• leads with accountability
• and thrives in building scalable services

This is your opportunity to own, lead, and grow a critical function.